Information for Patients About Complaints and Suggestions
Our clinic operates a complaints procedure as part of its dealing with the Patients complaints which is in compliance with the Care Quality Commission standards.
Our aim is to give you the highest possible standard of service and we try to deal with all the complaints as quickly as possible.
We will assist you with the complaint procedure, if required, irrespective of race, age, disability or background.
The Patients are asked that in the event of any complaint, to speak or write to the Manager / Medical Person.
We also welcome any suggestions for service improvement and please do speak to us if you have any suggestions or views.